Western Downs residents dealing with land access issues or looking for dispute resolution assistance will be able to access the services of the Land Access Ombudsman team at the end of the month.
The LAO team is bringing its pop-up offices to Chinchilla and Dalby, visiting the first on November 30 and the latter on December 1.
The dispute resolution team provides an independent and trustworthy avenue for resolving disputes between landholders and resource companies over alleged breaches of Conduct and Compensation Agreements and Make Good Agreements.
Land Access Ombudsman Jane Pires said the visits were about providing on-the-ground access to its dispute resolution service for landholders, resource company employees, professionals, and community members.
"It's an opportunity to meet with us in a relaxed environment, find out about the service we provide and discuss how we can help you," she said. "We want to make sure people can access the help they need, and visiting Dalby and Chinchilla is about letting people know we are here for them."
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Ms Pires encouraged anyone unsure about a matter to reach out to talk through their situations while the team is visiting.
"Community members with specific issues can book a time with the team in either Dalby or Chinchilla where they can receive confidential support about resolving a land access dispute or simply ask questions about a matter in private," she said.
"The one-on-one sessions provide time to talk face-to-face and explore the problems at hand.
"We do our best to start resolving issues and if we can't, we will connect people with the right agencies."
COVID-safe measures remain in place, including a limit of four people in a room at a time to meet social distancing requirements.
The LAO pop-up office in Dalby will be located at the Myall Youth and Community Centre, and in Chinchilla the pop-up office will be at the Cultural Centre Committee Room.
Appointments should be booked online, by calling 1800 717 550 or by emailing enquiries@lao.org.au
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